Delivery information

We bend over backwards (and in all sorts of other directions) to make sure you get your order on time, securely and discreetly packaged. Orders placed before 3pm Monday to Friday are despatched the same day. Please note Royal Mail will not deliver Saturday or Sunday.

Coco de Mer delivery costs and options

Final shipping costs will be calculated at checkout.

Destination	Service	Delivered	Cost	Free if you spend
UK	Royal Mail Tracked 48	2 Working Days	£5 up to 2kg, £15 over 2kg	£200 up to 2kg
UK	Royal Mail Special Delivery – Guaranteed	1 Working day (Monday – Friday delivery Only)	£10 up to 2kg, £25 over 2kg	N/A
Europe	Royal Mail International Tracked or DHL	2-10 Working Days	£25-£35	N/A
ROW	Royal Mail International Tracked or DHL	3-10 Working Days	£30-£45	N/A

*please note that additional shipping costs may apply based on products ordered.

Estimated delivery times are to be used as a guide only and depending upon the country, can take longer. Please contact Customer Care if you require quicker delivery, additional charges may apply. All orders are shipped from the UK in discreet, plain packaging. All orders placed after 3 pm on a Friday will be processed on Monday.

Coco de Mer ships to the following countries via Air Mail (2-10 working days):

*should you require faster shipping, please contact us directly to arrange expedited delivery

Australia
Austria
Belgium
Brazil
Bulgaria
Canada
Croatia
China *
Please read below important information when ordering from China
Cyprus
Denmark (Faroe Islands)
Estonia
Falkland Islands
Finland
France (Corsica, Monaco)
Germany
Gibraltar
Greece
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Japan
Jersey
Latvia
Liechtenstein
Luxembourg
Malta
Monaco
Netherlands
New Zealand
North Macedonia
Norway
Poland
Portugal (Azores, Madeira)
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Turkey
United Kingdom
United States

If you wish to ship to a country not listed above, please contact customercare@coco-de-mer.com with further details, and we may be able to arrange alternative postage.

Please note, due to size restrictions, we can’t send some bondage items such as Riding Crops, or Spreader Bars internationally.

*Please kindly note that due to restrictions we are unable to ship intimate play items to China

Your privacy is of paramount importance to us and we never disclose the details of your order with anyone.

We are required to mark packages discretely according to standard international codes. For example ‘women’s knitted garments of man made fibres’, sex toys are marked ‘novelty toys’.

Customs and Taxes

Sadly we have no control over import duties for international orders, and can neither predict what they will be nor take responsibility for the charges.